If you're experiencing issues when using ApeSwap's features, try these steps first:
- Refresh the page
- Clear your browser's cache
- Restart your device
If these steps don't resolve the problem, try these additional product-specific steps below.
- Retry your transaction with higher gas fees.
- Uninstall and reinstall your wallet. (Make sure you know your seed phrase first!)
- Make sure you're viewing the correct ACTIVE/INACTIVE or CURRENT/PAST tab.
User Support for ApeSwap is available through our fantastic community admins!
If you’re experiencing issues, we recommend reaching out to our team in the #support channel of our Discord server.
If you choose to reach out via Telegram, be aware that our admins will NEVER contact you asking for personal information or for funds.
Our team members and admins will NEVER DM you first!
Never, under any circumstances, give someone your private key/seed phrase/recovery key!