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Support

Questions About ApeSwap? 
Check out our QuickStart Guide for tutorials on how to use the ApeSwap platform.
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QuickStart Guide
Having An Issue?
If you're experiencing issues when using ApeSwap's features, try these steps first:
Refresh the page
Clear your browser's cache
Restart your device
Try another RPC (for more info, review Binance's documentation on RPCs)
If these steps don't resolve the problem, try these additional product-specific steps below.
ApeSwap DEX
Retry your transaction with higher gas fees.
Uninstall and reinstall your wallet. (Make sure you know your seed phrase first!)
Staking Pools, Yield Farms, Maximizers, Initial Ape Offerings
Make sure you're viewing the correct ACTIVE/INACTIVE or CURRENT/PAST tab.
Need Further Assistance?
User Support for ApeSwap is available through our fantastic community admins! 
If you’re experiencing issues, we recommend reaching out to our team in the #support channel of our Discord server. 
Join the ApeSwap Discord Server!
Discord
If you choose to reach out via Telegram, be aware that our admins will NEVER contact you asking for personal information or for funds.
Our team members and admins will NEVER DM you first! 
Never, under any circumstances, give someone your private key/seed phrase/recovery key!

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Last modified 5mo ago